Grad-Pics Customer Service
hours: We, Th, Fr, Sa, Su - 11:00 am to 11:00 pm
email: camera@grad-pics.com
(309) 397-2817
Returns and Replacements Policies
You may return your prints within 30 days of delivery. There is a 10% restocking fee. Before you receive a refund, the prints must be returned to the school’s front desk either by dropping them off or mailing them to Saint Francis Medical Center College of Nursing, 511 NE Greenleaf St, Peoria, IL 61603. Please contact customer service by text (309) 397-2817 or email comera@grad-pics.com to make this arrangement.
Digital files
can’t be returned. However, if you are not happy with your digital image, our technicians will work with you to make any reasonable improvement to your photo.